Tel.: +86-769-8369 7707 E-mail: sales@homematesilicone.com

FAQS

1. How To Get Quotation

After browse our website, if you are interested in some of our products, you can send inquiry here. When you send inquiry, please kindly send your company and contact information. So, we can recommend appropriate products to you. We are also looking for serious and professional partners. So, we can provide more professional services.

2. How To Place Order 

Step 1: you get quotation from our sales

Step 2: you send PO or follow information to our sales

  • Item number of products you order
  • Quantity
  • Buyer Name
  • Shipping destination and shipping method (if you are not sure, our sales will advise according to your order)
  • Consignee

Step 3: our sales will send PI(proforma invoice) to you, which include order details, shipment, payment and delivery information 

Step 4: if you agrees to PI, please kindly arrange payment.

Step 5: after we receive payment, we will let you know and begin to execute your order.

Step 6: after shipment, we will send you tracking number(express), AWB(air cargo) or B/L(sea cargo)

Step 7: you get your order and check quality. If it’s OK, order process end.

3.Production Process

4. Shipment

a. For sample order, we use courier like DHL, UPS,FEDEX. And you can assign you own courier. 

b. For larger order, air cargo or sea cargo is the best choice. You can also assign the forwarder to make the transportation.